1. What is the purpose of the Oxfam Supporter Panel?
2. Who can join the Oxfam Supporter Panel?
3. What does the supporter panel involve?
4. How do I register?
5. I want to change my email address.
6. How do I unsubscribe?
7. How often will I receive surveys?
8. What will the information I provide be used for?
9. Will I get spam as a result of signing up for the Oxfam Supporter Panel?
10. Will I receive credit or prizes for participating in the Oxfam Supporter Panel?
11. I have other questions about the Oxfam Supporter Panel not covered in the FAQ.
12. I have another question about something else to do with Oxfam.

The purpose is of the Oxfam Supporter Panel is to collect supporter opinions on a number of topics that will then enable us to be more effective in our communications, fundraising and campaigning.

Any current United Kingdom resident who is over 18 can join the Oxfam Supporter Panel. We would like opinions from a wide variety of people, so whatever your background or relationship with Oxfam we really want to hear from you.

As a member of the Oxfam Supporter Panel you will receive a link to a short (up to 15 minutes) survey approximately once a month. We also soon hope to be able to send you occasional feedback and updates. 

You can register for the Oxfam Supporter Panel by Clicking Here and entering your contact details. You will then be asked to complete a profile survey. The registration process should take approximately 5 minutes.

If you no longer wish to be a member of the Oxfam Supporter Panel or participate in the studies, please email us at panel@oxfam.org.uk. We will promptly process you request, however, there may be a gap between the time when we receive your request and the time when we are able to remove your information from all scheduled communications and lists. Therefore, you may receive a few more emails after requesting to be removed from our lists before the request is processed.

You will receive surveys about once a month and they will generally take 15 minutes or less to complete.

Oxfam uses the information to help us understand more about how supporters view our communications, fundraising ideas and campaign work, enabling us to make improvements and be more effective.

No, Oxfam does not send out random, untargeted emails (spam).  We will only send you requests to participate in surveys and on occasion, other types of research. In the future, we also hope to send updates on the impact that the research you have taken part in has had.  We will not send you any other information or requests.

If you do wish to receive regular updates on Oxfam's general work please sign up here: http://www.oxfam.org.uk/get_involved/email/imin.html

Whilst we would really appreciate your participation in the Oxfam Supporter Panel we can not offer regular incentives.  From time to time Oxfam may offer rewards or incentives in return for you completing surveys but these will be items donated to us by partner organisations or other departments of Oxfam. You can, ofcourse, choose to accept or decline the reward. 

Please email us at panel@oxfam.org.uk.

Please contact our Supporter Relations teams on enquiries@oxfam.org.uk or 0300 200 1300